The core engine for Actionable AI.
Most AI platforms stop at "chat". Kovo is built to execute. Our architecture unifies real-time telephony, tool execution (MCP), and enterprise knowledge retrieval.
Voice Native Infrastructure
We don't just "transcribe and convert". Kovo agents sit directly on the telephony trunk (SIP/Twilio) for sub-500ms latency.
- Twilio & SIP Trunking Support
- Interruptible Speech (Barge-in)
- Ambient Noise Cancellation
- Human-like pause detection
# Incoming Call: +1 (555) 012-3456
Agent: "Thank you for calling Acme Corp. How can I help?"
User: "I need to reschedule my appointment."
> Tool Call: check_calendar({ status: 'open' })
> Tool Call: update_slot({ id: '123' })
Agent: "Done. I've moved you to Tuesday at 2 PM."
mcp_config.json
{
"tools": [
{
"name": "stripe_refund",
"description": "Process a refund",
"parameters": {
"amount": "number",
"reason": "string"
}
}
]
}Model Context Protocol (MCP)
Access the real world. Simple JSON definitions give your agents the power to read and write to your database, CRM, or external APIs.
- Standardized Tool Definitions
- Secure Authentication Handling
- Audit Logging for Every Action
- Human-in-the-loop Approval Mode
Enterprise Knowledge (RAG)
Your agents are only as smart as the documents you give them. Upload PDFs, Text, or Notion pages to create a verified knowledge base.
- Vector Database Built-in
- Automatic Chunking & Embedding
- Source Citations in Responses
- Strict adherence to company policy
Employee_Handbook_2024.pdf
Processed • 142 pages